The Information Centre provides a single, coordinated customer interface between our specialists in planning and natural resource management and other government agencies, local government, developers and the community.
The range of services includes information on the Department's programs and regulatory functions, publication distribution and sales, statutory and promotional displays.
Contact us
The Centre is located at:
23-33 Bridge Street SYDNEY
Phone: 1300 305 695
Fax: 02 9228 6555
Email: information@planning.nsw.gov.au
The ABN for the Department of Planning & Infrastructure is 38 755 709 681.
Translating & Interpreting Service : Please phone 131 450
Ask for an interpreter in your language and request to be connected to (02) 9228 6333.
Local call cost from fixed phones. Calls from mobiles at applicable rates.
Publications
The Department produces a range of publications which are available both free and for sale. Many publications are available to download directly or can be requested by email or by phone.
Publications for sale can be purchased from the Information Centre, in person, or by phone (visa or mastercard accepted only) or online by visiting Shop NSW the NSW Governement online shop.
You can also order by mail or fax by using our Publication Order Form in either 
[55KB] or 
[609KB].
Plans and Policies
You can inspect deposit copies of the environmental planning instruments for the State, including the local environmental plans and maps for all New South Wales local government areas. You can also buy copies of any state environmental planning policy or regional environmental plan.
On public exhibition
Major Project proposals and environmental impact statements (EIS) for other developments are put on public exhibition to allow everyone in the community to have their say. You can view these at our centre and make your comments by lodging a submission to the nominated authority. From time to time draft plans, strategies, and discussion papers are also released for community consultation and these are also available at the Information Centre and other relevant venues. Currently on exhibition.